Builders Log email change

[Voyager]

Anyone know how to change the email address on your Builders Log account? I changed my address, but when I logged in with the new address, I couldn’t find my project. I had to change back to my prior address to access my project again.

I tried to submit a question about this via the contact form, which has worked great in the past, but this time I get an error message that says an “invalid parm” was entered and it appears my question never gets submitted. Anyone know what might be wrong with my submission?

[DaleB]

Log in
Click "My Account" in the upper right corner
Click "Update Profile" near the top
Click "Change Email" near the top

[Voyager]

Log in
Click "My Account" in the upper right corner
Click "Update Profile" near the top
Click "Change Email" near the top

As I wrote in my post, I did that. When I logged in again using the new email, I no longer had access to my project. It was like I was starting from scratch. I had to set the email back to my old email address in order to view my project.

I will try again, but I am 98% sure that I did exactly what you list here and lost my project access in the process.

[DaleB]

Huh. I found the process, but haven't ever used it. The site itself is archaic enough (which is why I use my own build log site running Wordpress instead) that I wouldn't be all that surprised if it were broken...

I can't understand why some sites use email addresses for logins. Have they never heard of people getting new email addresses before?

[Voyager]

Huh. I found the process, but haven't ever used it. The site itself is archaic enough (which is why I use my own build log site running Wordpress instead) that I wouldn't be all that surprised if it were broken...

I can't understand why some sites use email addresses for logins. Have they never heard of people getting new email addresses before?

Yes, I prefer using a username, but I don’t think that was an option with the builders log. I have found it to be a fairly easy tool to use and in the past the gentleman who supported it was fantastic to work with. But not the support contact seems to be broken and I don’t how to reach him. I was hoping maybe he followed the forum here. I sent an email to one of the general EAA support addresses, but got no response there either.