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Had to reset my computer to it's original factory settings. How can I download SW again? I have my serial# for SW, but the SW web site has a lock on my account for any downloads SW or updates. Please help? Is there a EAA SW rep (or VAR) I can communicate with to get SW back on my machine?
I have been doing some reading on other SW forms they suggest contacting a VAR to release my license unlock it from my Hard Drive so that I can use it again. I am using the same hard drive but I had to reset it to it's original factory setting; easing everything I had installed in the computer. Can someone help me through EAA to contact a VAR so I can reinstall SW on the same hard drive?
Hold Short, I would say that everyone is out of the office or away from computers until Monday. Good luck, I am sure everyone at one time has been in your shoes. I still have one computer I have not got up and running again. My grand daughter wiped the hard drive clean...lol Tony
Passing your message along! Someone will reach out shortly. Thanks!
Thanks
I just sent you an email with instructions on re-downloading and installing the software. Please let me know if you do not get that. Thanks!Quote:
Originally Posted by DNytes