My wife was supposed to fly into Appleton this past Monday. She had a non refundable ticket and Delta gave her a full refund. It took 2+ hours on hold but the refund process took less than 3 minutes. We have an acquaintance who has a hotel in the area and they’re sweating bullets too. The 3 week AV period represents 20% of their annual business. They are already starting to hurt due to low occupancy, cancelled events, closed restaurant. The local watering holes and eateries are suffering too.
Too many unknowns and variables in play to know if AV going to be on schedule or even at all. For most, it takes a degree of commitment to get there. It’s tough dealing with the unknown.