Originally Posted by
Mayhemxpc
Jim, although I generally agree with your summary, I think that you are off target on the point about the app and wifi. In years past, yes, it was a very nice courtesy to us all. This year, however, EAA pushed the app as the way for you to stay up on everything, including developments, changes, and so on. For the first few days, it pushing the app and all of the great things it would do seemed to be part of their script. Part of the script was that you stayed connected over the wifi. Similarly, EAA pushed the availability of the wifi for all kinds of AirVenture related purposes. THAT made things different. EAA created an expectation of availability and service in a way they had not done in the past. If an organization promotes a service and creates an expectation then it needs to do its best to fulfill the expectation it created.