The settings between EAAWIFI and the DSL-enabled Wi-Fi locations (e.g., Tall Pines, Hangar Cafe, Vintage Cafe, and Vintage Barn) were basically the same - both were public, broadcasting, and unprotected. However, the EAAWIFI locations, in most cases, were fiber attached, they required T&C acceptance, and they would time out after about 1 hour. The DSL locations were outfitted with consumer (not industrial) grade DSL devices with little ability to configure/customize - you just hopped on. We provided the DSLs so that at least some Wi-Fi would be available at these locations. Without them, the farthest south we would be able to provide Wi-Fi would be the Communications Center. It is quite possible that the DSL devices became overwhelmed by demand. Although not as convenient, we did offer other Wi-Fi enabled locations.

I again apologize for the email snafu. Although messages were checked, my help didn't realize some messages were an appeal for help versus pointing out opportunities for improvement. This will be corrected next year. However, we also provided a telephone number that one could have used to explain their situation and seek assistance.