Originally Posted by
Jeffrey Meyer
Hi Anthony (May I call you Tony, or AJ?)
There IS an EAA help line with the emphasis on at times. It's my understanding that that's what this forum is all about.
Speaking strictly for myself, I can and am willing to talk to you on Whatsapp, at times. In addition there exists a neat freeware program called TeamViewer that enables you to remotely work on my computer desktop (or me to work on yours) in Internet "real time", all this at times.
I emphasize the at times because I have to set expectations in this regard:
1. My clock is 6 or 7 hours ahead of yours,
2. I have to earn a living (sometimes) and I'm doing this on a voluntary basis so I can't commit to be available at any particular times or to react within any given time,
3. I have no access to official SW support so I can't guarantee that I can answer all your questions and I certainly don't know everything about everything. (However, in the past I gained considerable experience giving telephone support to CAD users, and very seldom required help from the official help-desk.)
On the positive side, I'm sure there are also other EAA users of SW who can contribute similar (if not better) hot-line support subject to their particular limitations.
Jeffrey