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Thread: Can't Find A Download Link

  1. #1
    Eric Page's Avatar
    Join Date
    Jul 2011
    Location
    Toledo, WA
    Posts
    316

    Can't Find A Download Link

    I have carefully followed the instructions on this page, and in the PDF document I received after completing Step 2 of those instructions.

    The PDF directs me to: 1. uninstall previous versions (not applicable); 2. go to solidworks.com/sek (done); 3. fill out the request form with EAA's info (done); and, 4. Download SolidWorks. It ain't that easy. Read on...

    After completing Steps 1 through 3, I was taken to a registration page for "MySolidWorks." I reluctantly completed that registration with the same contact info I have on file with EAA (why does DS need my physical home address and phone number?). They said I would get an email with a link to click to complete my registration, but that email never came.

    I tried logging in anyway and was accepted, but my profile in MySolidWorks shows me as a "Guest" user. If I click the link to register as a "Student," it asks for a school name, year of graduation, student serial number, etc. Clearly, that doesn't apply to EAA members.

    I cannot find any way to download the software, and no evidence that SolidWorks linked me to EAA. Why does it have to be this difficult, and where do I need to look for the SolidWorks download?

    Thanks.
    Eric Page
    Building: Kitfox 5 Safari | Rotax 912iS | Dynon HDX
    Member: EAA Lifetime, AOPA, ALPA
    ATP: AMEL | Comm: ASEL, Glider | ATCS: CTO
    Map of Landings

  2. #2
    Eric Page's Avatar
    Join Date
    Jul 2011
    Location
    Toledo, WA
    Posts
    316
    It gets better...

    When I look at my profile on my.solidworks.com, and click on "Manage your SOLIDWORKS ID," it takes me to a page at customerportal.solidworks.com that shows my name, email and phone number, but a company name of "Eaa" and someone else's address in Toledo, OH. I live in Toledo, WA, and I definitely entered my own address when I registered.

    I would sincerely appreciate any help getting this mess fixed.
    Eric Page
    Building: Kitfox 5 Safari | Rotax 912iS | Dynon HDX
    Member: EAA Lifetime, AOPA, ALPA
    ATP: AMEL | Comm: ASEL, Glider | ATCS: CTO
    Map of Landings

  3. #3

    Join Date
    Nov 2020
    Posts
    4
    I'm having the the same guest but no links to download problem.

    Quote Originally Posted by Eric Page View Post
    I have carefully followed the instructions on this page, and in the PDF document I received after completing Step 2 of those instructions.

    The PDF directs me to: 1. uninstall previous versions (not applicable); 2. go to solidworks.com/sek (done); 3. fill out the request form with EAA's info (done); and, 4. Download SolidWorks. It ain't that easy. Read on...

    After completing Steps 1 through 3, I was taken to a registration page for "MySolidWorks." I reluctantly completed that registration with the same contact info I have on file with EAA (why does DS need my physical home address and phone number?). They said I would get an email with a link to click to complete my registration, but that email never came.

    I tried logging in anyway and was accepted, but my profile in MySolidWorks shows me as a "Guest" user. If I click the link to register as a "Student," it asks for a school name, year of graduation, student serial number, etc. Clearly, that doesn't apply to EAA members.

    I cannot find any way to download the software, and no evidence that SolidWorks linked me to EAA. Why does it have to be this difficult, and where do I need to look for the SolidWorks download?

    Thanks.

  4. #4
    Eric Page's Avatar
    Join Date
    Jul 2011
    Location
    Toledo, WA
    Posts
    316
    The email from SolidWorks finally arrived, five hours later. I clicked the link in the email to verify my email address, which produced a page thanking me for doing so and inviting me to login. When I did, I ended up on a "Siebel Customer Portal Home" page. This has a section for downloads, but virtually all of the choices are grayed out with a little lock icon next to them. The lock means, "Active subscription service contract required for full access."

    So, still no way to download the SolidWorks installer.
    Eric Page
    Building: Kitfox 5 Safari | Rotax 912iS | Dynon HDX
    Member: EAA Lifetime, AOPA, ALPA
    ATP: AMEL | Comm: ASEL, Glider | ATCS: CTO
    Map of Landings

  5. #5

    Join Date
    Nov 2020
    Posts
    4
    I'm filling in everything here, but what do they want for the date? I've filled this in a bunch of times now. I keep getting sent to various webpages, I eventually see one that says I'm a guest. I've seen one that says it has down load links but they are disabled. How does one download SolidWorks?


    Thanks.
    Attached Images Attached Images  

  6. #6

    Join Date
    Nov 2020
    Posts
    9
    Same here. I followed the instructions, Solidworks asked me to create an account, I did that... and now there's no sign of a download link.

    I thought maybe I had to register as a student, and it accepted the serial number and says I have a year's subscription, but still no sign of a download link.

    If I go through the process again, it asks for the same info then just takes me to the 'My Profile' page.

  7. #7

    Join Date
    Nov 2020
    Posts
    3
    I recently switched computers to run SW on and am having the same issues with getting a download link. Thought maybe it was because it was the weekend, but havne't seen anything yet today. If you guys get it figured out, please post what worked here so I can try it.

    Thanks.

  8. #8

    Join Date
    Nov 2020
    Posts
    3
    Same problems here. Is Solidworks no longer supporting the EAA download agreement?

  9. #9

    Join Date
    Nov 2020
    Posts
    3
    Same exact problem here.

  10. #10

    Join Date
    Nov 2020
    Posts
    9
    Ah ha ha....

    It doesn't work for me in Chromium. It does work in Firefox.

    In Chromium the download request page has a 'select blah (optional)' box which doesn't let me select anything. In Firefox I could select 'Other' and that then took me to a download link later.

    Or maybe the download link only appears in Firefox and not Chromium for some reason.

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