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Thread: Download not happening

  1. #1

    Join Date
    Feb 2018

    Download not happening

    I have a new laptop w MS Windows 10 pro I am working on to download SOLIDWORKS I get a message saying "Thank You for requesting access to SOLIDWORKS!" And, an email with the 24 character code. But, the SOLIDWORKS software does not download. Any ideas on what to do?
    Thank you
    Tony Niec

  2. #2
    EAA Staff
    Join Date
    Jan 2014
    Please try again and there should be a link if the software doesn't start downloading right away. Also, it may have downloaded the installer program and you may not have noticed it. Please check your web browser download history "Ctrl+j"

  3. #3

    Join Date
    Dec 2018
    Not sure if you need to do this or if it worked differently for you, but when I got that email, I then had to follow a link in that email to Dassault's website (link: It led to a special page where you put in the information in the email. Then it will let you download it.

    hope this helps,
    Christian L.

  4. #4

    Join Date
    Dec 2018
    AMDguy, I'm experiencing the same situation as the OP. The installation manager downloaded for me just fine however, upon execution of the installation manager and after inputting all the relevant serial numbers the download fails. It gives me the option to retry automatic download or perform a manual download. Both options fail.

    Can anyone assist with this problem? Thanks.


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