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Thread: My Hard Drive crashed how can I download SW again?

  1. #1
    DNytes's Avatar
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    Jan 2017
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    Reset computer it to it's original factory settings

    Had to reset my computer to it's original factory settings. How can I download SW again? I have my serial# for SW, but the SW web site has a lock on my account for any downloads SW or updates. Please help? Is there a EAA SW rep (or VAR) I can communicate with to get SW back on my machine?
    Last edited by DNytes; 02-12-2017 at 02:23 PM.

  2. #2
    DNytes's Avatar
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    Jan 2017
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    Diverting back to computer's original factory setting...

    I have been doing some reading on other SW forms they suggest contacting a VAR to release my license unlock it from my Hard Drive so that I can use it again. I am using the same hard drive but I had to reset it to it's original factory setting; easing everything I had installed in the computer. Can someone help me through EAA to contact a VAR so I can reinstall SW on the same hard drive?

  3. #3

    Join Date
    Nov 2012
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    1,609
    Hold Short, I would say that everyone is out of the office or away from computers until Monday. Good luck, I am sure everyone at one time has been in your shoes. I still have one computer I have not got up and running again. My grand daughter wiped the hard drive clean...lol Tony

  4. #4
    Passing your message along! Someone will reach out shortly. Thanks!

  5. #5
    DNytes's Avatar
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    Jan 2017
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    Thanks

  6. #6

    Join Date
    Jan 2014
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    159
    Quote Originally Posted by DNytes View Post
    Thanks
    I just sent you an email with instructions on re-downloading and installing the software. Please let me know if you do not get that. Thanks!

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