I don't know where this should be but during #osh16 we got a charging phone case from "Yota enterprises" (that's what the email says) they sell "pro-royal" brand stuff

so we paid a hundred bucks for a "3 day" (actually 2 but 3200ma) battery charging case that also had "one upgrade" because the new phone was coming out soon also had a screen protector and a 3/1 (lightning micro and 30 pin all in one 6" cord that I haven't tested but previous ones have allways had something wrong!

The case ease itself is nowhere near reliable on if it will even charge the phone but it did when it was shown! (Go figure huh?) it's also on amazon looks similar for 25 bucks!

So right after when we got the email I replied asking about process to get the new they said email as I had --after the upgrade I have literally emailed a few dozen times they have not given any eta/info to when the one we are looking for will be in and at one point they claimed was a 25 buck "upgrade fee" which we were never told about! (Shipping on a usps small priority flat rate is like 5 bucks!)

im wondering if anyone recalls these people if they have had a similar experience and if this isn't enough to question there ability to return?

(Oh they claim there in vegas so 5 central I called excessive ringing to an annoying squeal echo and *nothing* I personally am beyond DONE over a week to reply to email?--I want to file a chargeback but my moms card so her decision her money--I have emailed bbb in that area see if they can't help me in finding them on the bbb system try something more formal as they have HAD shipping address and one wanted sence just after launch)