Page 2 of 2 FirstFirst 12
Results 11 to 13 of 13

Thread: SolidWorks has ceased to Function...

  1. #11
    SOLIDWORKS Support Volunteer
    Join Date
    Nov 2011
    Posts
    13
    Quote Originally Posted by Jeffrey Meyer View Post
    Bill, is it possible that your antispam or antivirus protection has blocked your SW license manager?
    It ran just fine for a while, and then it ceased to run. We made no changes to the antivirus, and the spam filter is not even activated.

    I am at wits end. I would already have retuned my license and then reloaded it if I could find my activation code...

  2. #12
    SOLIDWORKS Support Volunteer
    Join Date
    Nov 2011
    Posts
    13
    Quote Originally Posted by Jeffrey Meyer View Post
    Bill, is it possible that your antispam or antivirus protection has blocked your SW license manager?
    Did not work when the firewall was turned off...

  3. #13
    SOLIDWORKS Support Volunteer Jeffrey Meyer's Avatar
    Join Date
    Nov 2011
    Location
    Israel
    Posts
    209
    I'm scraping the bottom of the barrel on this one - I know that some malware protection programs "clean" the windows registry by actually removing "unwanted" entries. If the required entries are not in the registry then turning off the firewall won't help. I have absolutely no idea how to check if this is actually the case, but if it is indeed the case, then the solution is fairly obvious - stop the malware protection and reinstall SW

    If the problem was/is caused by the malware protection program, then it's a bit like a bladeless knife without a handle - the operation was a success but the patient died.

    I use WinZip malware protection and I'm pretty satisfied with it. When it discovers problematic entries in the registry it gives details and allows us to electively not remove it. Unfortunately (or fortunately) I've never needed to use this feature.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •