Quote Originally Posted by Jeffrey Meyer View Post
Hi Anthony (May I call you Tony, or AJ?)

There IS an EAA help line with the emphasis on at times. It's my understanding that that's what this forum is all about.

Speaking strictly for myself, I can and am willing to talk to you on Whatsapp, at times. In addition there exists a neat freeware program called TeamViewer that enables you to remotely work on my computer desktop (or me to work on yours) in Internet "real time", all this at times.

I emphasize the at times because I have to set expectations in this regard:
1. My clock is 6 or 7 hours ahead of yours,
2. I have to earn a living (sometimes) and I'm doing this on a voluntary basis so I can't commit to be available at any particular times or to react within any given time,
3. I have no access to official SW support so I can't guarantee that I can answer all your questions and I certainly don't know everything about everything. (However, in the past I gained considerable experience giving telephone support to CAD users, and very seldom required help from the official help-desk.)

On the positive side, I'm sure there are also other EAA users of SW who can contribute similar (if not better) hot-line support subject to their particular limitations.

Jeffrey
This software offering is the Single Largest Benefit to EAA membership and there ARE many. I have ideas for Burt Rutan's SkiGull Wing, Phil Lockwood's AirCam Fuselage and the incorporation of some USN SEAL buddies M80 hydrodynamic Sponson designs for amphibious use. After many $$ into my computer for the most memory, newest processor, three 4K monitors and triple monitor mount I would love to engage the benefits of Solidworks. The Roadmap is neither Clear nor Understandable. My VAR (Hawkridge) just wants to sell a Premium License. Thanks GSC for trying this partnership. I want tutorial, I want to hear it in English and a desperately want to understand every Icon, every keystroke and yes the features of 2016-17 Student. I would love to be sold on which level of licensing I will need for Fluid Flow Dynamics and Stress Analysis which does not look like Student will ever do. The products, the pricing and clear instruction on the training to grasp oh yes and what skills to develop. My local college passes saying they are not set up for it. Ask a local user group.

John Cox
Lifetime EAA member and twenty years in pursuit of this journey