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Thread: Installation FAQs

  1. #1
    EAA Staff
    Join Date
    Jan 2014
    Posts
    55

    Installation FAQs

    I'm going to post updates here on issues and fixes with SOLIDWORKS installation:

    ISSUE FIX
    I need to Renew my license to SW Uninstall your expired version. You will not lose your saved designs. To do this, go to your computer’s Start menu and search for Add or Remove Programs. An alphabetical list of programs should appear. Find SOLIDWORKS and select Remove to uninstall SOLIDWORKS. If it doesn't completely uninstall and you are having problems installing the new one, check out the instructions below.
    I uninstalled the old SW and when I installed the new one it says files are missing. You left the old activation key in the installation program activation key window and the program is trying to install 2016. Overwrite the activation key that appears in the form fields with the new one you received from DS SolidWorks via email.
    Did not receive 24-digit Key from SOLIDWORKS Takes 5 seconds to 5 minutes; check spam and bulk folders; Yahoo and Comcast block from sender and Outlook has issues so try Gmail but check your Spam folder for the email. Email Cory Puuri to request and include your EAA# in the email.
    SOLIDWORKS form prefills Serial # You have remnants of an old SOLIDWORKS version on your computer; read this post on the SOLIDWORKS forums for a fix.
    Received Key after installing and want to add full EAA Maker Edition You need to "Modify" your license. Here is a post that explains the process.
    Need to transfer license to another computer Transfer: Help > Transfer License returns the license to the SolidWorks activation server; Help > Activate Licenses activates the license on the new computer
    License key doesn't work with modules You can only use the license key to activate SOLIDWORKS Student Design Kit - EAA Maker Edition.This version does not include all of the modules in the commercial versions of SOLIDWORKS. For a comparison, please take a look at this chart. We are working on getting an upgrade to the Student Engineering Kit, which may resolve this issue.
    Error the Student Version has expired 1) Open File Explorer and go to C:\ProgramData\FLEXnet.
    2) Rename the FLEXnet folder to something like FLEXnet_old.
    PLEASE NOTE: The ProgramData folder is a hidden folder. You can either use 'Folder options' to show hidden folders, or you can type C:\ProgramData directly on to the address bar and then press Enter to access this folder. From there you will be able to locate the FLEXnet folder.
    3) Try again to activate the license.
    Error files are corrupted or missing Check out/complete the instructions on performing a clean uninstall (include Registry Edits) and reinstall.
    Error 1722 Check out/complete this fix suggested by GSC.

    Other FAQs from the SOLIDWORKS Forum
    Activation FAQs from DS SOLIDWORKS
    Last edited by Cory Puuri; 09-08-2017 at 11:38 AM.

  2. #2
    SOLIDWORKS Support Volunteer Jeffrey Meyer's Avatar
    Join Date
    Nov 2011
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    Israel
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    I have a fully paid up commercial licence, so this explains why I can't get the educational key.
    Thanks.

  3. #3

    Join Date
    Aug 2016
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    2
    How do I specify a different installation directory, and different data directories for / during installation?
    I am using a SSD for my C: drive and do not want to use it for this application?

  4. #4
    SOLIDWORKS Support Volunteer
    Join Date
    Jun 2016
    Location
    Queen Creek, AZ
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    Quote Originally Posted by Mike_G View Post
    How do I specify a different installation directory, and different data directories for / during installation?
    I am using a SSD for my C: drive and do not want to use it for this application?
    You can change it in the Installation Manager. See attached image.

    Attachment 5672
    Attached Images Attached Images  

  5. #5

    Join Date
    Aug 2016
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    14
    I am grappling with an upgrade to an nVidia Quadro M4000 video card. Seems the GTX 1070 software is not up to Solidworks support standards even with 8 gb. Is that correct. Secondly should a dedicated SSD be attached to install and utilize fasts thru-put with a SATA6 bus?

  6. #6
    SOLIDWORKS Support Volunteer
    Join Date
    Jun 2016
    Location
    Queen Creek, AZ
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    Quote Originally Posted by John Cox View Post
    I am grappling with an upgrade to an nVidia Quadro M4000 video card. Seems the GTX 1070 software is not up to Solidworks support standards even with 8 gb. Is that correct. Secondly should a dedicated SSD be attached to install and utilize fasts thru-put with a SATA6 bus?

    Try out SolidWorks with what you have before making changes to your system. SolidWorks will likely work just fine with your current setup. Unless you are doing huge models you will likely be fine.

  7. #7

    Join Date
    Aug 2016
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    2
    John,
    After you do the install, run the tool SolidWorks Rx. That will give you an approximate size of the model your system should support without any problems. Be aware, though, that it is just an estimate.
    Peace,
    Mike G.

  8. #8
    Can't seem to install. First it said to download files manually so I did. Now during installation I get the message "
    Some manual downloads could not be verified or extracted. They may need to be downloaded again. Use the built-in Downloader or download the remaining files manually: "

    But it doesn't list any files to download. After several tries I deleted the downloaded files and downloaded them all again. Same result. Ideas????

  9. #9
    EAA Staff
    Join Date
    Jan 2014
    Posts
    55
    What kind of internet connection do you have? The download installer is the way to go, but it will have issues with an unreliable connection. If you are trying to use WIFI but have a decent internet connection, consider connecting your computer to the router with an ethernet cable.

    Quote Originally Posted by DPhillips View Post
    Can't seem to install. First it said to download files manually so I did. Now during installation I get the message "
    Some manual downloads could not be verified or extracted. They may need to be downloaded again. Use the built-in Downloader or download the remaining files manually: "

    But it doesn't list any files to download. After several tries I deleted the downloaded files and downloaded them all again. Same result. Ideas????

  10. #10
    I installed Solidworks following the instructions, however the applications I received on m desktop was "Solidworks Composer" and "eDrawings". As far as I can tell, Solidworks Composer doesn't permit creating any drawings, only viewing drawings that have been previously created. Was "Composer" that application I was supposed to have received?
    Thanks for any help here..

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