I got the email asking me to fill out the volunteer survey. I'm confused about the categories
Disagree, neutral, agree, more than agree, strongly agree.

I know I'm sounding like a Jerry Seinfeld routine when I'm asking what is "more than agree"? It's like saying to some they're "more than welcome". Either they're welcome, or they're not.

I'm trying to figure out what the report from this supposed to show. If I only "agree" with the premise of the questions, that seems to be a negative response.

And why would anyone need a hot water heater?
OK, that's for a separate discussion.