SCAM ALERT: Firewall Forward - Loveland, CO
I know two different people now, who are being robbed by Firewall Forward (The New Firewall Forward) in Loveland Colorado. Both sent their engines with a hefty deposit for overhaul. One has been waiting OVER 6 MONTHS with ongoing excuses. They now don't return phone calls to either customer! Beware of these crooks!
newfirewall forward SCAM $$$$
yep I sent my o470 to them in mid sept 2011 + wired 50% deposit
same run around as Imhearing from other customers
Still dont get any replys
Any ideas out their
newfirewall forward SCAM $$$$
sent my o470 to them in mid sept 2011 + wired 50% deposit <BR>same run around as Imhearing from other customers<BR>Still dont get any replys<BR>Any ideas out their <BR> GERRY
Find a good attorney and expect to loose a lot of money at best.
#1 - Hire a good contracts attorney, then contact the local sheriff and see if it's possible to retrieve your property with the LEO standing there. Make sure you have a truck to haul everything.
#2 - file a complaint with the Colorado Revenue Dept. FWF may be in arrears of state & local sales tax payments.
#3 - Find the 4 biggest, baddest looking dudes you can find, drive over with that truck, and demand all the engine parts in whatever shape they are in, and an inventory to prove you have all the parts.
#4 - File a complaint with FNL airport authority.
Our engine was sent to FWF in September along with a $12,000. deposit. We were told we would have it back in 2 weeks. After months of run around and not returned calls we flew down there to see for ourselves. We immediately decided to collect what we saw and get it out of there. They were cooperative and helped us pack everything. They admitted to oweing us a refund but I will believe it when I see it.
They have lost their FAA repair station lisense. We saw a couple of guys working in the hangar but we are not even sure they worked for FWF. Mr. Tom Lawson is a good salesman, but the company cannot fullfill their obligations and are being evasive and dishonest with their customers. We have been in touch with at least 2 other people who are having the same experience right now.
Other companies on the airport were helpful and sympathetic. They were also very aware of the unreliability and unprofessionalism at FWF and are unhappy with it's reflection on the airport and their businesses. For us this is over. We wish the others luck in dealing with their problems and hope that word gets out to prevent anyone else from the expense, inconvenience, and aggravation of learning this the hard way, as we have.
I just got back from Sun N Fun where I had put my name into a fishbowl for a drawing to win a "Engine Overhaul at Cost". A few days ago I got a call from Tom Lawson at FWF who told me I had won. Since my engine does need an overhaul we had a conversation about what they would do for the overhaul, which sounded about right from what I know (since talking to a handful of engine overhaulers already). He promised he would check into costs and give me a call back. He just called today and left a message that he has some figures. In the meantime I did another search on FWF and found these posts on the EAA Forum. I am very suspicious and am already reluctant to release my precious engine to these folks. I will let you know what the fee is and my decision.
Originally Posted by SWeidemann
Run away very fast.
Tom tried the same thing with me a couple years ago. He admitted the he goes thru all the entries to find someone with a high-time engine, then offers the overhaul. It's not a free overhaul, what he offers is to discount the overhaul the "profit margin" he would normally get (about $2-3K)
Run away. Do not believe anything he says.
There are very reputable shops, such as Zephyr in Florida and Western Skyways in Montrose, CO, just to name two. You'll find that the prices very close when dealing with a reputable shop. I got quotes from Zephyr & Western Skyways when I had the overhaul done last summer. Zephyr had overhauled engines belonging to 3 very good friends. Western Skyways did the overhauls on all the engines for a couple local schools in Colorado that I know well. Price tag was slightly better for Zephyr but I went with WS because it's a Colorado business and I try to spend money at home if possible.
Last edited by murphey; 04-11-2012 at 10:24 AM.
Today I talked to Tom Lawson from TNFWF who had earlier claimed I was a winner of the "Overhaul for Cost" drawing at Sun N Fun last week and got back to me today with some prices. Turns out their "discounted" overhaul would be several thousand dollars more than the three quotes I already had (Buldoc, Don's Dream Machines & Poplar Grove). That, along with all the negative experiences mean I'm back to where I was before I got my hopes up.