Anybody had experience with WingX for Blackberry?….seems like the product is good and great to have as a backup when stopping at some remote locations. However their customer service and billing departments are seriously lacking. Double-billed back in 2010 and despite numerous phone calls and emails still no luck with getting this reversed. Am I the only one or are others out there experiencing problems? Would like to continue using this software but with all the issues I am seriously thinking of canceling my subscription. Are there alternatives if I should decide to go ahead and cancel?