Manager, Membership Services position available at EAA HQ!

Are you a passionate EAA member who loves the challenge and reward of customer service? EAA may have the job for you!

EAA is actively seeking a manager for our member services department at our Oshkosh headquarters.

The ideal candidate will have experience in EAA activities such as chapters, Young Eagles, homebuilding, or EAA volunteerism and will have achieved, or demonstrated progress toward, a pilot certificate. The candidate will have experience in managing small-to-medium customer/member contact teams and have technical skills including the use of customer relationship management software, multi-channel contact management tools, as well as standard office productivity tools. Finally, the candidate should be able to demonstrate a thorough understanding of metrics-driven management to improve organizational results. See www.EAA.org/careers for a complete job description. If you know someone who may be interested and qualified, please pass it along!

Interested applicants should submit résumé, cover letter, and salary requirements to hr@eaa.org.