Hal;I think what would be a great thing;is for the "higher"ups to have a "live"web cast question and answer session,where we could ask them direct question's,and get a "unprepaired"answer.I'm sure that won't ever happen.Like was said,your only one man,can't change the tide by yourself,but sometimes,us "members"get the impression that nobody's listening,or dare I say "CARE".